SRINAGAR, APRIL 10: Deputy Commissioner (DC) Srinagar, Dr. Bilal Mohi-Ud-Din Bhat today chaired a meeting to review the status of public grievances on JK-Samadhan Portal and progress of the registrations on the platform.
At the outset, DC took a detailed assessment of the JK-Samadhan Portal and resolution mechanism put in place by each line department in the district. He also reviewed the status of all pending grievances and analyzed the resolution of already addressed citizen complaints.
DC directed all departments to expedite the resolution process of each grievance with quality disposal to the best satisfaction of the citizens.
He stressed the importance of citizen engagement and awareness regarding the JK-Samadhan Portal. He instructed officers to actively assist citizens in registering on the platform, ensuring wider participation and better grievance redressal.
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