Vellore, July 02: The District Consumer Disputes Redressal Commission, Vellore (Tamil Nadu) bench of Meenakshi Sundaram (President) and Asghar Khan (Member) held the Tehsildar of Anaicut Taluk village and the District Collector of Sathuvachari District, Vellore, liable for deficiency in services for their failure to measure the property of the Complainant despite the Complainant paying necessary fees on three occasions.
The Complainant and his deceased brother were owners of a property. The Complainant, together with the legal heirs of the deceased, maintained continuous possession and enjoyment of this property.
Seeking to measure the property, the Complainant approached the Tehsildar multiple times and paid challans for the service on nearly three occasions. Despite these efforts, Tahsildar failed to respond appropriately.
The Complainant made numerous personal visits to Tehsildar but received no satisfactory response. Additionally, a legal notice was sent, which was acknowledged by the Tehsildar and District Collector, yet no reply was provided.
Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, Vellore, Tamil Nadu (“District Commission”) against the Tehsildar and the District Collector.
But the Tehsildar and the District Collector didn't appear before the District Commission for the proceedings.
The District Commission held that the Complainant paid the necessary fees for property measurement, yet the Tehsildar and the District Collector did not perform the required service.
The District Commission held that the Tehsildar and the District Collector exhibited a lethargic attitude and a clear dereliction of duty which demonstrated a disregard for the rights of citizens like the Complainant.
Therefore, the District Commission held the Tehsildar and the District Collector liable for deficiency in services.
Consequently, the District Commission directed the Tehsildar and the District Collector, jointly or severally, to measure the Complainant's property. Additionally, the District Commission ordered the Tehsildar and the District Collector to pay Rs. 25,000/- as compensation for the deficiency in service and mental agony, along with Rs. 10,000/- towards the cost to the Complainant.
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